Support
Thanks for playing Pulse Cross! If you hit a bug, have a feature suggestion, or just want to say hi, the quickest way to reach us is email.
We read every message. Please include:
- Your device (e.g. “iPhone 15 Pro”) and iOS version (Settings → General → About → Software Version)
- The app version (shown on the title screen)
- A short description of what happened and what you expected
Frequently asked questions
How do I play?
Tap anywhere to start. Drag left or right to steer your fighter, and hold the FIRE button in the bottom-right to shoot. Survive as long as possible; the swarm gets faster and meaner the longer you last.
Is there a way to pause?
Not yet — runs are designed to be short enough that a pause isn’t needed. If your phone rings or you switch apps mid-run, the run ends and your best score is preserved.
Where is my best score stored?
Locally, on your device only. It never leaves your phone. See the Privacy Policy for the full rundown.
How do I reset my best score?
Delete and reinstall the app. (A dedicated in-game reset button is on the roadmap.)
Does the game work offline?
Yes. The game has no network permissions and works identically with Wi-Fi and cellular turned off.
Will there be ads or in-app purchases?
No. The app is free with no ads, no subscriptions, no IAPs, no paywalls.
Is my iPad / iPhone supported?
Pulse Cross is a universal app for iPhone and iPad running iOS/iPadOS 15 or later.
How do I request a refund?
The game is free, so refunds aren’t applicable. If Apple ever charged you incorrectly, they handle refunds at reportaproblem.apple.com.